---
title: "Do not disturb messages"
canonical: "https://support.vitec-hotellinx.com/space/KB/330072150/Do%20not%20disturb%20messages"
format: markdown
---
When a guest has placed a *Do not disturb* -sign on the room door, cleaning staff can record it to the system in the Cleaning view.

- All DND messages are recorded in the **Do not disturb log**, which is also available to reception staff.
- A DND message is removed from the system automatically when the hotel day is changed.

---

## Setting Do not disturb messages

DND messages are recorded to the system in the Cleaning view.

1. Click **Cleaning** on the Housekeeping home page.
2. Search the right room and click **DND** on the room field to register that there is a *Do not disturb* sign on the room door.

![image-20250505-083207.png](media://fec850c3-e17f-44ad-aea3-6df02a8e290a)

3. A DND message is recorded in the **Do not disturb log**.

![image-20250505-083116.png](media://0b52f493-a163-45fd-9312-49dbb4a670c4)

---

## Do not disturb log

The **Do not disturb log** shows all DND messages, both active and past.

1. Open the log by clicking **Do not disturb log** on the Housekeeping home page.
2. You can use the filters to view the rooms by date, capacity and room number.

![image-20250505-083552.png](media://d5e55b85-8686-44be-862a-334498e36745)

3. The log shows the following details for each DND message:

- **Date and time**: when the note was added.
- **Room**: which room the message is for.
- **User**: which staff member added the note.